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Want to learn more about a product or service or do you have a question? Please get in touch with us.
Before you continue, please review the list of frequently asked questions below. You may find the solution right there!
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Frequently Asked Questions
What is a shelf company?
A shelf company is a company that has been registered with the CIPC but has not yet started trading. It allows you to start trading immediately, saving you time and effort in the company registration process.
How quickly can I start trading with a shelf company?
Once you purchase a shelf company, it is ready for immediate use. You can begin trading right away.
Can I make changes to the shelf company after purchasing it?
Yes, you can make changes such as updating the company’s directors, business name, or registered address to suit your needs. These updates can be made quickly and easily to align the company with your business objectives.
Can I edit the templates to fit my specific needs?
Yes, all of our document templates are fully customisable. You can easily edit them to fit your business requirements, whether it's updating details, adjusting clauses, or adding information specific to your company.
How do I use the document templates?
After purchase, you will receive the template via email in an editable format (usually Word or PDF). Simply fill in the required details, review the content, and you’re ready to use it for your business.
How quickly will I receive my document templates after purchase?
Once your purchase is complete, you will receive the templates via email within 24 hours, allowing you to start using them right away.
Can I access the templates on my phone?
Yes! But keep in mind that editing the templates is much easier on desktop or laptop!
How many times can I access to the templates?
As many as you want! You will have an unlimited, lifetime access to the templates.
Can I return or exchange the templates?
Unfortunately, due the digital nature of the product, refunds and exchanges are not available. But if you have any issues with your templates, please feel free to reach out and I will do anything I can to help you out.
Can you help edit or complete the templates for me?
Yes! If you would like us to help complete templates for you, simply add the 'Template Completion Assistance' service to your cart or feel free to reach out!
What if I can't find a template on the website?
Chances are we have it in our archives, so please feel free to reach out. We also have a team of professionals who can help draft the templates you need.
How do I get started with your services?
Simply purchase the service you need and we’ll guide you through the easy setup process. For ongoing services like bookkeeping or tech support, you can sign up for a retainer, and our team will start assisting you immediately.